Your privacy is our responsibility
This policy clearly explains how your personal information is collected, used, and kept safe on the 999nd platform.
Last updated: January 2026
Purpose of this Policy
The main purpose of this Policy is to clearly explain what information 999nd collects, why it collects it, and how that information is used and stored. We believe transparency is the best protection.
Who this applies to
This Policy applies to all registered members of 999nd, unregistered visitors, and anyone who uses the services of this platform. This platform is for persons aged 21 and above only.
Information we collect
When you create an account on 999nd, log in, or use any service, we may collect the following types of information.
Personal identification information
- Full name
- Date of birth (for age verification)
- Mobile number
- Email address
- National ID information (where applicable)
Financial transaction information
- bKash, Nagad, or Rocket account number
- Deposit and withdrawal history
- Transaction amount and time
- Other information related to payment methods
Technical and usage information
- IP address
- Browser and device type
- Access time and date
- Cookies and session information
- Gaming activity logs
How we use your information
Collected information is used only for the legitimate purposes listed below. 999nd never uses your information unnecessarily.
Service operation & security
- Creating and managing accounts
- Verifying identity and age
- Preventing fraud and unauthorized access
- Processing and verifying transactions
- Secure communication via SSL encryption
Customer support
- Resolving your questions and complaints
- Providing assistance via live chat and email
- Sending account-related notifications
Platform improvement
- Analyzing and improving user experience
- Planning the addition of new games and features
- Detecting and resolving errors
- Monitoring site performance
Relevant communications
- Informing you about offers based on your preferences
- Notifying you of important platform changes
- Sending responsible gaming messages
Data storage & protection
999nd uses industry-standard technology and processes to keep your personal information secure. All data stored on our servers is encrypted using SSL encryption technology.
We regularly review and update our security measures. Your password is never stored in plain readable form — it is always kept in a hashed state.
Your financial information — particularly information related to bKash, Nagad, or Rocket — is also covered by the payment service provider's own security measures. We never store your mobile wallet PIN or password.
Security measures
- SSL/TLS encryption — on all data transmissions
- Encrypted database storage
- Access control — only authorized staff can view data
- Regular security audits
- Firewall and intrusion detection systems
- Immediate account lock on suspicious activity
Important: Even though we ensure the highest level of protection, no one can guarantee complete security of data transmission over the internet. So please stay cautious — do not share your account password with anyone and avoid logging in from unfamiliar devices.
Sharing your information with third parties
999nd does not sell, rent, or share your personal information with unauthorized third parties. However, information may be shared in the following limited circumstances:
Payment processors
Information necessary to complete transactions through bKash, Nagad, and Rocket is shared with these service providers. They operate under their own privacy policies.
Technology service providers
Cloud hosting, analytics tools, and game software providers may receive limited information for operational purposes. This is governed by strict contractual agreements.
Legal obligations
We may be required to provide information in compliance with applicable law, based on a valid order from a court or government authority.
Fraud prevention
We may cooperate with relevant authorities to protect the platform and investigate fraud or illegal activity.
Cookies & tracking technologies
Our website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help personalize your experience.
We use the following types of cookies:
- Essential cookies: Necessary for the basic functionality of the site — maintaining login sessions, saving form data. The site will not work properly without these.
- Functional cookies: Used to remember your preferences — such as language selection.
- Analytics cookies: Collect anonymous statistics to understand how the site is used. This helps us improve our service.
You can control or disable cookies through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of some site features.
Cookie duration
- Session cookies: Automatically deleted when the browser is closed
- Persistent cookies: Remain until a set expiry date or until you delete them
Your data rights
As a member of 999nd, you have the following rights over your own information. Contact our support team to exercise these rights.
Right to access
You can request at any time to know what information we hold about you.
Right to correction
If any of your information is incorrect or outdated, request a correction from us.
Right to deletion
You may request deletion of your information after specific legal and regulatory obligations have been fulfilled.
Right to data portability
Request a copy of your information held by us in a structured format.
Right to object to processing
You may object to the use of your information for marketing communications, and it will be stopped immediately.
Right to restrict processing
In certain circumstances, you may request that the processing of your information be temporarily restricted.
Protection of minors' data
999nd is a platform operated for persons aged 21 and above only. We do not knowingly collect any personal information from minors.
We verify age during the registration process. If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.
If you believe a minor has created an account on our platform, please contact us.
21+ only
This platform is for persons aged 21 and above only.
Data retention period
We retain your information only for as long as necessary. The general policy is:
Account information
For as long as the account is active, and for a specified period after closure as required by law.
Transaction records
For the appropriate period required to meet legal obligations under financial regulations.
Support communications
For the period necessary for issue resolution and quality assurance.
Analytics data
Anonymized data may be retained for an extended period for service improvement.
Changes to the Policy
999nd may review and update this Privacy Policy from time to time. For any significant changes, we will post a notice on the site and, where applicable, inform you directly.
If you continue to use this platform after any changes, it will be assumed that you agree with the updated policy.
We encourage you to visit this page regularly. The "Last Updated" date will always be shown at the top of the page.
Privacy Contact
For any questions, concerns or requests regarding this Privacy Policy or your information, please contact our support team. We provide assistance in Bengali and English 24 hours a day, 7 days a week.
Want to know more?
Please also read our Terms & Conditions and Responsible Gaming policy.